Refund Policy
At Khaimah Travels Ltd, we aim to maintain fair and transparent refund procedures.
Refund eligibility depends on:
* Airline policies
* Hotel policies
* Saudi supplier terms
* Timing of cancellation
Customer Cancellations
Flights
Flight tickets may be:
* Non-refundable
* Partially refundable
* Subject to airline penalties
Hotels & Packages
Hotel and package refunds vary depending on supplier terms and booking stage.
Administrative fees may apply.
Visa Fees
Visa processing fees are generally non-refundable once submitted to relevant authorities.
Processing Time
Approved refunds may take:
7–28 business days depending on suppliers and banks.
Non-Refundable Situations
Refunds may not apply in cases involving:
* No-shows
* Late arrival
* Incomplete travel documents
* Government restrictions beyond our control