1. Introduction
These Terms & Conditions govern the use of our website and travel services.
By using our services or submitting an enquiry through khaimahtravels.co.uk, you agree to these Terms.
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2. Services
Khaimah Travels Ltd provides:
* Umrah & Hajj packages
* Holiday and vacation packages
* Flight reservations
* Hotel bookings
* Visa assistance
* Ground transport arrangements
All services are subject to availability and supplier conditions.
3. Bookings
Bookings are confirmed only after:
✔️ Availability confirmation
✔️ Required payment/deposit
✔️ Written confirmation from our team
Prices may change before booking confirmation due to airline, hotel, or supplier changes.
4. Payments
* Prices are displayed in GBP (£) unless otherwise stated.
* Payment terms will be provided before booking confirmation.
* Failure to make payments on time may result in cancellation.
5. Visa Assistance
We may assist with visa applications for Umrah, Hajj, or other travel destinations.
However:
* Visa approval is solely at the discretion of the relevant authorities.
* We are not responsible for delays or refusals beyond our control.
6. Flight & Travel Responsibility
Flight schedules, delays, and airline changes are managed by airlines and third-party providers.
Khaimah Travels Ltd is not liable for:
* Airline delays
* Missed connections caused by airlines
* Lost baggage
* Government travel restrictions
7. Changes & Cancellations
By Customer
Cancellation or modification requests may result in charges depending on airline, hotel, or supplier policies.
By Us
We reserve the right to make necessary changes due to:
* Supplier changes
* Government regulations
* Operational requirements
Where possible, alternatives will be offered.
8. Hajj & Umrah Services
All pilgrimage services are arranged in coordination with authorised Saudi partners and suppliers.
Pilgrims are responsible for:
* Valid travel documents
* Compliance with Saudi regulations
* Health requirements and vaccinations
9. Travel Insurance
We strongly recommend all customers obtain comprehensive travel insurance before travelling.
10. Website Usage
All website content including text, branding, graphics, and media belongs to Khaimah Travels Ltd unless otherwise stated.
Unauthorised reproduction is prohibited.
11. Limitation of Liability
Khaimah Travels Ltd acts as an intermediary between customers and travel suppliers.
We are not liable for:
* Force majeure events
* Natural disasters
* Government restrictions
* Acts beyond our reasonable control
12. Governing Law
These Terms & Conditions are governed by the laws of England & Wales.
Any disputes shall be subject to the exclusive jurisdiction of UK courts.
🍪 Cookie Policy (Short Website Version)
Cookie Policy
Khaimah Travels Ltd uses cookies to improve your browsing experience, analyse website traffic, and enhance functionality.
By using our website, you consent to our use of cookies in accordance with this policy.
You may disable cookies through your browser settings at any time.
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Khaimah Travels Ltd
Registered in England & Wales
Company No: [15560117]
Privacy Policy | Terms & Conditions | Cookie Policy
